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Shipping and Delivery

Sassy Mitchell offers 3 shipping options:

  • Standard 3-5 business day shipping via the US Post Office ($15)
  • International 7-14 business day shipping via the US Post Office (Rates vary)
  • Business Day Overnight shipping via FedEx (Rates range from $45-110)

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Standard 3-5 Business Day Shipping:

All orders are insured by the US Post Office and we ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. ALL orders require a signature upon delivery. No exceptions.

You will typically receive your package  3-5 business days from the day you place your order. We CANNOT guarantee your exact delivery date. If you have not received your order within 24 hours of your expected delivery date, please contact the US Post Office with your tracking number. They should be able to assist in locating and delivering any missing packages. During holiday seasons or inclement weather, shipping may take slightly longer. Please plan accordingly and order your hair at least 2 weeks prior to your hair appointment.

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Business Day Overnight Shipping:

If available, FedEx overnight shipping costs typically range from $45 to $110, depending on your location.

HOW TO REQUEST OVERNIGHT SHIPPING:

All overnight orders MUST be placed via email before 1:30pm EST (New York time). You cannot place your overnight order through our website. Email your exact order request to us at: SassyMitchellHair@yahoo.com. Include:

Your full name, phone number, shipping zip code, and exactly what hair and lengths you would like. Once we have all of this information, we will email you an invoice with your order total including hair and shipping. Your invoice will have an expiration time. Please be mindful of it.

We MUST have this order request completed BEFORE 1:30pm eastern time (New York time). Any order requests placed after this time will not be processed that day.

There are no overnight orders when we are closed (Sat/Sun/Mon). During inclement weather, FedEx may suspend overnight shipping. This is outside of Sassy Mitchell's control and you will be contacted by FedEx if this affects your order.

All orders are insured by FedEx and we ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. ALL orders require a signature upon delivery. No exceptions.

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International 7-14 Business Day Shipping:

We offer international shipping to most countries. We utilize the US Post Office for International shipping. A physical address is required. International shipping can take 7-14 business days before your package is delivered, due to the varied customs regulations determined by your country.

The customer is responsible for paying any international customs fees or import duties required upon delivery. These charges are not within our control and we have no way of determining what they may be. Customs policies/fees vary widely from country to country. For more information, we suggest contacting your local customs office. A signature is required upon delivery. No exceptions.