Depending on the style you plan to wear, the length you select, and the size of your head, a minimum of two bundles is needed for a natural-looking sew-in. Three or more for a full look. Longer lengths (18″+) typically require three bundles. If you will be wearing a closure, you will usually only require 2 bundles of hair + closure.
The number of bundles purchased depends on the look a client is going for. Some clients prefer three bundles over two bundles, some prefer four bundles over three. It varies by client and their desired style.
Clients preferring a partial sew-in typically require only one bundle.
Yes, all closures are shown on the SHOP page. Lace closures are available in 14″ and 18″. Silk closures are available in 14″ only.
All of our closures blend very well with the corresponding hair type. However, as our products are 100% human hair, there may be slight variations in curl pattern or color. We cannot guarantee that your closure will EXACTLY match what you see in pictures, videos, or prior purchases, but we will do our absolute best to ensure customer satisfaction. Prior to purchase, be sure to check with your stylist to determine if you will need a Lace or Silk closure.
NOTE: Our closures are NOT lace fronts, 360’s, or frontals. We do not offer those.
We're glad you asked! Sassy Mitchell offers 7 different curl patterns, each with its own fabulous look!
Eurasian Exotic Wave - similar to a wet-n-wavy. Beach style waves. Our top-seller!
Eurasian Ocean Wave - similar to a body wave. S-shaped pattern. Very slight wave with body. Great for a glam look or a bob!
Malaysian Silky Straight - just like it sounds, silky and bone straight.
Malaysian Relaxed Straight - looks just like your hair has been freshly relaxed. Relaxed texture and coarseness.
Malaysian Natural Straight - big, full hair! Naturally coarse and textured. They'll never know it's not yours!
Brazilian Tight Curl - tight, kinky curls. To prevent frizziness, Tight Curl should not be combed or brushed out. Finger styling allows you to maintain your beautiful curls! These curls will required daily moisturizing and use of a detangler.
Brazilian Natural Curl - spiral-style curls. Looser than the Tight Curl. These curls will do best with finger styling and use of a moisturizing detangler every other day.
LACE Closures are thin and allow your natural hair to breathe. They're more flexible than silk and with proper installation, will lay flat on your head. This reduces the appearance of "raising" or demarcation at your hairline. Lace closure knots are easy to bleach or dye and are usually easy for stylists to work with.
SILK Closures have a built in, medium-brown scalp base that completely covers your natural hair. They are thicker than lace closures, yet offer you a very natural looking crown/scalp appearance. The silk base does not typically require dye to match your hairline.
Prior to purchase, we suggest discussing with your stylist which one is most suitable to the hairstyle you will have.
We offer human, unprocessed hair and because of that, hair and bundles can vary in both curl pattern and color (slightly). Some bundles are curlier, looser, or straighter than others. No two bundles of human hair are exactly the same.
You can make specific requests when you place your order and we will do our very best to honor it. However, we cannot guarantee that your bundles will exactly match what you see in pictures, videos, prior purchases, or on your friend.
Treat your closure as if it were your own hair. Be careful with chemicals, dyes, rinses, and bleaches. Use them sparingly as they may damage your closure, just as they would damage your natural hair.
Prior to first install, we strongly suggest that you seal your closure. Closures are delicate and each hair strand is hand-inserted into the lace/silk pores and knotted carefully. With washing and daily styling, those knots can sometimes loosen and the hair can fall from the pores, leading to thinning or even balding. Sealing your closure will secure the knots inside the lace/silk. We recommend using Knot My Problem Knot Sealer before each install (available at most beauty supply stores). Check with your stylist for additional sealing options.
Wash and condition using moisturizing products. We recommend: Sassy Shampooo/Conditioner, Suave Sleek, or One-N-Only Argan Products. For curly hair, we recommend a small amount of a daily moisturizer such as coconut or moroccan argan oil to combat dryness or frizziness.
Gently swish your closure when washing. Do not rub or twist. Do not brush or pull hair while wet, as this will loosen the knots.
Allow your closure to dry naturally or use a low heat drying process.
Finger comb your closure, especially curly hair. Do not brush, as this can cause tangling and frizziness.
Tangling should not occur, but if it does, use a mild detangler or a moisturizing leave-in conditioner. Gently detangle using your fingers or a wide-toothed comb. Do not tug on the hair, as this will loosen the knots and cause thinning/balding of the lace/silk base.
Hair may be exchanged within 7 business days of delivery as long as the rubber bands have not been removed, the wefts have not been unrolled, it has not been handled, brushed, dyed, cut, colored, or installed.Hair must be in its original packaging and ready for resale.
To exchange, please ship your hair back to usalong with a note advising us of your wishes. In addition, you must send your hair in a box with Signature Confirmation. Please send it to us at:
Sassy Mitchell 300 Shadow Glen McDonough, GA 30253
PayPal Credit / Bill Me Later is a PayPal offered credit line that’s built-in to your PayPal account. You can use PayPal Credit during PayPal checkout. The program lets you pay for your purchases in 2 simple steps – just enter your birth date and the last 4 digits of your Social Security number and accept the terms. Approval takes only seconds. Set PayPal Credit as your preferred payment method and you’ll speed through PayPal checkout even faster. PayPal Credit is subject to credit approval. There is no annual fee for using PayPal Credit and you have 6 months to pay offyour balance prior to any interest fees being added to your account. This option is not layaway, this is a credit card/credit line.
Go to www.sassymitchell.com > Click “Shop” > Pick the Hair Type You are Interested In > Choose a hair length from the drop down menu > Add to Cart > click button “Proceed to Checkout” > Complete the “Your Sassy Cart” checkout form > Click “Place Order”. From here you will be transitioned to the PayPal checkout for Sassy Mitchell. To use ‘PayPal Credit / Bill Me Later’ youmust click “Don’t Have a PayPal Account?” From here you will see the PayPal form which has two buttons, one for ‘Credit Card’ the other for ‘PayPal Credit’. Click on the ‘PayPal Credit’ button. Enter the appropriate information that appears and click “Sign Up and Continue”. Be sure your e-mail and billing address information is correct prior to continuing. Click continue and complete the information requested from PayPal (date of birth, last 4 digits of social security number). Agree to the terms and conditions and you have successfully purchased utilizing bill me later.
Your package will be shipped within 2 BUSINESS DAYS of placing your order, unless your order is placed when we are closed. In that case, your order will be shipped when Sassy Mitchell re-opens.
Once shipped, you will receive an email from the US Postal Service (USPS) or FedEx. That email will include your tracking number and anticipated delivery date. Please be sure to check your inbox AND spam folder for your USPS or FedEx tracking number. ALL orders require a signature upon delivery. No exceptions.
You will typically receive your package 3-5 business days from the day you place your order, except during holiday seasons or inclement weather. In those cases, shipping may take slightly longer.
With standard shipping, we CANNOT guarantee your exact delivery date. We do offer guaranteed overnight shipping with Fed-Ex. Please read the FAQ on overnight shipping for more information on FedEx shipping. ALL orders require a signature upon delivery. No exceptions.
Sassy Mitchell offers overnight shipping Tuesday through Friday via FedEx (if available in your area). There is no overnight shipping for International customers or to post office boxes (a physical address is required). All overnight shipping requests must be completed and paid BEFORE 1:30pm eastern time AND prior to placing an order online. Please plan the timing of your order accordingly. During sales, holidays, and weekends, all overnight shipping is suspended.
To request overnight shipping (U.S. customers), please follow the instructions below:
Email the following information to: SassyMitchellHair@yahoo.com
SUBJECT LINE: Overnight Shipping Request
1. Your Full Name
2. Your Phone Number
3. EXACTLY what hair/hair products you would like to order (Hair Name & Lengths)
4. Your ZIP code
All of this information is REQUIRED in order to receive FedEx overnight shipping.
I am requesting Overnight Shipping. My name is Jane Smith (555) 765-4321. I would like 2 bundles of 16″ Exotic Wave. My zip code is 11222.
NOTE: We ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. Your confirmed address MUST be a physical address for overnight shipping. FedEx will not deliver to post office or mail service boxes.
**Once you have sent us the required information, we will email you an invoice/bill with your order total and FedEx shipping rate included. This is the only way to receive overnight shipping. Overnight orders CANNOT be placed via our website checkout page. **
NOTE: If available, overnight shipping charges typically range from $45 to $110, depending on your location. We do not determine the overnight shipping rates. They are set by FedEx. All overnight requests MUST be completed and paid before 1:30pm eastern time.
We do not process overnight shipping orders on weekends, holidays, during sales, or when we are closed (Sat/Sun/Mon). Shipments delayed due to weather conditions, natural disasters, or other uncontrollable events are not eligible for a refund or credit. Sassy Mitchell reserves all rights.
Sassy Mitchell hair utilizes the United States Post Office (USPS) Priority Shipping for standard 3-5 day shipping or FedEx for overnight shipping. We ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. Be aware that FedEx shipping will be higher than US Postal. ALL orders require a signature upon delivery. No exceptions.
If available, overnight shipping costs typically range from $45 to $110, depending on your location. All overnight orders MUST be placed before 1:30pm EST. ALL orders require a signature upon delivery. No exceptions. There are no overnight orders when we are closed (Sat/Sun/Mon).
Yes, to most countries. International shipping is a flat rate of $80 USD. We utilize FedEx for International shipping. FedEx cannot ship internationally to a postal box or mailing center. A physical address is required. Shipping can take up to 7 business days. The customer is responsible for paying any international customs fees or import duties required upon delivery. These charges are not within our control and we have no way of determining what they may be. Customs policies/fees vary widely from country to country. For more information, we suggest contacting your local customs office.
Our 20% discount is available only to CURRENT students and LICENSED cosmetologists with VALID ID.
YOU CANNOT PLACE YOUR STUDENT DISCOUNT ORDER VIA OUR WEBSITE SHOP PAGE. PLEASE READ INSTRUCTIONS BELOW…
When you are ready to request and pay for your order, you must first EMAIL a photo of your valid student ID or cosmetologist license to SassyMitchellHair@yahoo.com. If your school does not provide a student ID (online schools, etc.), please email us a copy of your photo ID/driver’s license AND an official document verifying current enrollment. We suggest that you make your order request with us the day before you would like your order shipped.
Email the following information to SassyMitchellHair@yahoo.com
SUBJECT: Student Discount Request
1. YOUR FULL NAME
2. YOUR PHONE NUMBER
3. EXACTLY what hair you’d like to purchase (Hair Name & Lengths)
4. THE NUMBER of bundles you’d like
5. ATTACH your valid student ID or cosmetologist license
NOTE: If you are also requesting OVERNIGHT shipping, you must provide us with your ZIP code.
EXAMPLE: My name is Jane Smith, 202-555-1234. I would like to order 2 bundles of Ocean Wave 18″ and 1 bundle of Tight Curl 24″. I would also like overnight shipping to zip code 11222
Once received, Sassy Mitchell staff will EMAIL you an invoice/bill with your discounted total including shipping costs. We contact all clients in the order that we receive your ID.
Orders can ONLY be placed in the student’s or cosmetologist’s name. Orders WILL NOT be processed in any other name. You will have 24 hours to pay your invoice. Once paid, your order will be shipped to you.
The discount is 20% off the HAIR and cannot be combined or transferred (no family or friends may use your discount). Discounts can only be applied at the time your order is placed with us via email. Orders placed on our website are NOT eligible for discounts. ALL orders require a signature upon delivery. No exceptions.
If available, overnight shipping costs typically range from $45 to $110, depending on your location. We do not determine the overnight shipping rates. They are set by FedEx. All overnight orders MUST be completed and paid before 1:30pm eastern time.
We cannot overnight ship to a post office box. A physical address is required. ALL orders require a signature upon delivery. No exceptions. We do not process overnight shipping orders on weekends, holidays, or when we are closed (Sat/Sun/Mon).
Shipments delayed due to weather conditions, natural disasters, or other uncontrollable events are not eligible for refund or credit. Sassy Mitchell reserves all rights.
As of May 12, 2016, we will offer 15% off any hair order of 3 bundles or more. The discount will automatically be applied at checkout on our website. The discount is only valid for hair extensions (not hair care products) and cannot be combined with any other discounts, sales, or promotions. Discount cannot be retroactively applied to any orders placed prior to May 12, 2016.
To request overnight shipping for the bundle offer: BEFORE PLACING YOUR ORDER ONLINE, please follow the instructions listed on our FAQ page for Overnight shipping.