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Yes! Sassy Mitchell hair blends will multiple nationalities of hair. It is very versatile and easy to manage!

Depending on the style you plan to wear, the length you select, and the size of your head,  a minimum of two bundles is needed for a natural-looking sew-in. Three or more for a full look. Longer lengths (18″+) typically require three bundles. If you will be wearing a closure, you will usually only require 2 bundles of hair + closure.

The number of bundles purchased depends on the look a client is going for. Some clients prefer three bundles over two bundles, some prefer four bundles over three. It varies by client and their desired style.

Clients preferring a partial sew-in typically require only one bundle. 

Yes, all closures are shown on the home page under the CLOSURES tab. Lace and silk closures are available in 14", 16" , and 18" only. If you do not see the desired length, then it is likely sold out. 

All of our closures blend very well with the corresponding hair type. However, as our products are 100% human hair, there may be slight variations in curl pattern or color. We cannot guarantee that your closure will EXACTLY match what you see in pictures, videos, or prior purchases, but we will do our absolute best to ensure customer satisfaction. Prior to purchase, be sure to check with  your stylist to determine if you will need a Lace or Silk closure.

Our frontals are shown on the home page under the FRONTALS tab. They are available in 16" only. 

We're glad you asked! Sassy Mitchell offers 7 different curl patterns, each with its own fabulous look! 

Eurasian Exotic Wave - similar to a wet-n-wavy. Beach style waves. Our top-seller!

Eurasian Ocean Wave - similar to a body wave. S-shaped pattern. Very slight wave with body. Great for a glam look or a bob!

Malaysian Silky Straight -  just like it sounds, silky and bone straight.

Malaysian Relaxed Straight - looks just like your hair has been freshly relaxed. Relaxed texture and coarseness.

Malaysian Natural Straight - big, full hair! Naturally coarse and textured. They'll never know it's not yours!

Brazilian Tight Curl - tight, kinky curls. To prevent frizziness, Tight Curl should not be combed or brushed out. Finger styling allows you to maintain your beautiful curls! These curls will required daily moisturizing and use of a detangler.

Brazilian Natural Curl - spiral-style curls. Looser than the Tight Curl. These curls will do best with finger styling and use of a moisturizing detangler every other day.

LACE Closures are thin and allow your natural hair to breathe. They're more flexible than silk and with proper installation, will lay flat on your head. This reduces the appearance of "raising" or demarcation at your hairline. Lace closure knots are easy to bleach or dye and are usually easy for stylists to work with. 

Prior to purchase, we suggest discussing with your stylist which one is most suitable to the hairstyle you will have.

We offer human, unprocessed hair and because of that, hair and bundles can vary in both curl pattern and color (slightly). Some bundles are curlier, looser, or straighter than others. No two bundles of human hair are exactly the same. 

You can make specific requests when you place your order and we will do our very best to honor it.  However, we cannot guarantee that your bundles will exactly match what you see in pictures, videos, prior purchases, or on your friend.

We highly recommend our Organix, Suave, or Tresemme shampoo and conditioners. However, your hair care can depend on your climate. 

In drier areas, you may want to use a moisturizing shampoo/conditioner such as Loreal EverCare with Argan Oil, Shea Moisture products, or One-N-Only Argan Oil line of products.

In humid areas, you may want to use a smoothing shampoo/conditioner such as Suave Sleek or Pantene Smoothing. 

You can also use a small amount of frizz control or smoothing serum as needed. Be mindful of excessive oils as that will weigh your hair down.

Treat your closure or frontal as if it were your own hair. Be careful with chemicals, dyes, rinses, and bleaches. Use them sparingly, as they may damage your closure, just as they would damage your natural hair. 

Prior to the first installation, we strongly suggest that you seal your closure or frontal. Closures and frontals are delicate, and each hair strand is hand-inserted into the lace/silk pores and knotted carefully. With washing and daily styling, those knots can sometimes loosen and the hair can fall from the pores, leading to thinning or even balding. 

Sealing your closure or frontal will secure the knots inside the lace/silk. We recommend using Knot My Problem Knot Sealer before each install (available at most beauty supply stores). Check with your stylist for additional sealing options. 

Wash and condition using moisturizing products; we recommend: Organix, Suave, Tresemme, or One-N-Only Argan Products. For curly hair, we recommend a small amount of a daily moisturizer such as coconut or Moroccan argan oil to combat dryness or frizziness. 

Gently swish your closure or frontal when washing. Do not rub or twist. Do not brush or pull hair while wet, as this will loosen the knots.

Allow your closure or frontal to dry naturally or use a low heat drying process.

Finger comb your closure or frontal, especially curly hair. Do not brush, as this can cause tangling and frizziness.

Tangling should not occur, but if it does, use a mild detangler or a moisturizing leave-in conditioner. Gently detangle using your fingers or a wide-toothed comb. Do not tug on the hair, as this will loosen the knots and cause thinning/balding of the lace/silk base.

Use a satin bonnet when sleeping.

The benefits of wearing a closure or frontal are endless. Here are a few benefits:

• Protects your natural hair from heat damage, over-processing, and stress. This allows it to grow!

• Allows you to try different colors and styles easily

• Prevents sew-in wefts and braids from showing

• No concern with blending and matching the texture to your natural hair

• Creates a natural hair line

• Eliminates bad hair days!

Our 20% discount is available only to CURRENT students and LICENSED cosmetologists with VALID ID.

You cannot place your student discount order via our website shop page. Please read the instructions below...

When you are ready to request and pay for your order, you must first EMAIL a photo of your valid student ID or cosmetologist license to sassymitchellhair@yahoo.com. If your school does not provide a student ID (online schools, etc.), please email us a copy of your photo ID/driver’s license AND an official document verifying current enrollment. We suggest that you make your order request with us the day before you would like your order shipped.

Email the following information to sassymitchellhair@yahoo.com

SUBJECT: Student Discount Request

1. YOUR FULL NAME

2. YOUR PHONE NUMBER 

3. EXACTLY what hair you’d like to purchase (Hair Name & Lengths)

4. THE NUMBER of bundles you’d like

5. ATTACH your valid student ID or cosmetologist license

EXAMPLE: My name is Jane Smith, 202-555-1234. I would like to order 2 bundles of Ocean Wave 18″ and 1 bundle of Tight Curl 24″.  My student ID is attached.

Once received, Sassy Mitchell staff will EMAIL you an invoice/bill with your discounted total including shipping costs. We contact all clients in the order that we receive your ID.

Orders can ONLY be placed in the student’s or cosmetologist’s name. Orders WILL NOT be processed in any other name. You will have 24 hours to pay your invoice.  Once  paid, your order will be shipped to you.

The discount is 20% off the HAIR and cannot be combined or transferred (no family or friends may use your discount). Discounts can only be applied at the time your order is placed with us via email. Orders placed on our website are NOT eligible for discounts. ALL orders require a signature upon delivery. No exceptions.

Shipments delayed due to weather conditions, natural disasters, or other uncontrollable events are not eligible for refund or credit. Student discounts cannot be combined with any other discount, sale, promotion, or offer. Sassy Mitchell reserves all rights.

No.  We have been made aware that requiring photo identification to verify military status is a violation of Federal law.  As a result, we have discontinued all military discounts effective 12/18/2014.

As of May 12, 2016, we will offer 15% off any hair order of 3 bundles or more. The discount will automatically be applied at checkout on our website. The discount is only valid for hair extensions, closures, and frontals (not hair care products) and cannot be combined with any other discounts, sales, or promotions. 

Overnight shipping for the bundle deal must be requested in advance and cannot be placed on our website. To request overnight shipping for the bundle offer: Please follow the instructions listed on our FAQ page for Overnight shipping. 

We periodically have sales and they will be announced on our social media account, email and text list.

Your package will be shipped within 2 BUSINESS DAYS of placing your order (excluding holidays), unless your order is placed when we are closed. In that case, your order will be shipped when Sassy Mitchell re-opens.

Once shipped, you will receive an email from the US Postal Office, UPS,  or FedEx.  That email will include your tracking number and anticipated delivery date.  Please be sure to check your inbox AND spam folder for your tracking number. ALL orders require a signature upon delivery. No exceptions.

You will typically receive your package 5-7 business days from the day your order is shipped, except during holiday seasons or inclement weather. In those cases, shipping may take slightly longer. With standard Post Office or UPS shipping, we CANNOT guarantee your exact delivery date. You will receive an email notification from the Post Office or UPS indicating your expected delivery date. Please plan accordingly and place your order at least 2 weeks prior to your hair appointment. 

We do offer business day overnight shipping with Fed-Ex. Please read the FAQ on overnight shipping for more information on FedEx shipping. ALL orders require a signature upon delivery. No exceptions.

Sassy Mitchell offers overnight shipping Tuesday through Friday via FedEx (if available in your area). 

*** VERY IMPORTANT: You cannot place an overnight order via our website. You must follow the procedures shown below. All overnight shipping requests must be made at least 24 hours BEFORE you would like your order shipped out.  (Example: If you would like us to ship your order on Wednesday, then you should make your order request on Tuesday.)  Please plan the timing of your order accordingly. During sales, holidays, and weekends, all overnight shipping is suspended.

To request overnight shipping (U.S. customers), please follow the instructions below:

Email the following information to: sassymitchellhair@yahoo.com

SUBJECT LINE: Overnight Shipping Request

1. Your Full Name 

2. Your Phone Number 

3. EXACTLY what hair/hair products you would like to order (Hair Name & Lengths)

4. Your ZIP code

All of this information is REQUIRED in order to receive FedEx overnight shipping.

**Once you have sent us the required information, we will email you an invoice/bill with your order total and FedEx shipping rate included.  This is the only way to receive overnight shipping. Overnight orders CANNOT be placed via our website checkout page. **

EXAMPLE:

I am requesting Overnight Shipping. My name is Jane Smith (555) 765-4321. I would like Two bundles of 18″ Exotic Wave and One 16" Lace Exotic Wave Closure . My zip code is 11222.

NOTE: We ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. Your confirmed address MUST be a physical address for overnight shipping. FedEx will not deliver to post office or mail service boxes.

Email your information to: sassymitchellhair@yahoo.com 

We do not process overnight shipping orders on weekends, holidays, during sales, or when we are closed (Sat/Sun/Mon). Shipments delayed due to weather conditions, natural disasters, or other uncontrollable events are not eligible for a refund or credit. 

There is no overnight shipping for International customers or to post office boxes (a physical address is required). If available, overnight shipping charges typically range from $45 to $110, depending on your location. We do not determine the overnight shipping rates. They are set by FedEx. All overnight requests MUST be completed and paid 24 hours prior to your desired SHIPPING date.

Updated 11/12/2022

Sassy Mitchell offers 3 shipping options:

• Standard 5-7 day shipping via the US Post Office or UPS ($20.95)

• International 7-10 day shipping via the US Post Office (Rates vary)

• Business Day Overnight shipping via FedEx (Rates range from $45-165, depending on your location)

Standard 5-7 day Shipping:

All orders are insured by the US Post Office or UPS and we ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. ALL orders require a signature upon delivery. No exceptions.

You will typically receive your package 5-7 business days from the day you place your order. We CANNOT guarantee your exact delivery date. If you have not received your order within 24 hours of your expected delivery date, please contact the US Post Office or UPS with your tracking number. They should be able to assist in locating and delivering any missing packages. During holiday seasons or inclement weather, shipping may take slightly longer. Please plan accordingly and order your hair at least 2 weeks prior to your hair appointment.

Business Day Overnight Shipping:

If available, FedEx overnight shipping costs typically range from $45 to $165, depending on your location.

HOW TO REQUEST OVERNIGHT SHIPPING:

Please contact us via email if you would like to place an overnight order. We must first contact FedEx to determine if overnight shipping is available in your delivery area. Once FedEx has given us the approval and shipping rate, we will email you an invoice for the total order + shipping.  Overnight shipping requests/orders are placed via email (NOT THROUGH OUR WEBSITE). 

INSTRUCTIONS:

The day before your order will ship, please email your exact order request to us at: 

sassymitchellhair@yahoo.com

Include: Your full name, phone number, shipping zip code , and exactly what hair and lengths you would like. 

Once we have all of this information, we will email you an invoice with your order total including hair and shipping. Your invoice will have an expiration time. Please be mindful of it.

We MUST have this order request completed the day before you would like your order to ship. Example: If you email us on Tuesday for Overnight shipping, we will send you an invoice and the order will ship on Wednesday. Your package will be delivered on Thursday.  

There are no overnight order requests on holidays or weekends. During inclement weather, FedEx may suspend overnight shipping. This is outside of Sassy Mitchell's control and you will be contacted by FedEx if this affects your order.

All orders are insured by FedEx and we ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. ALL orders require a signature upon delivery. No exceptions.

International 7-10 day Shipping:

We offer international shipping to most countries. We utilize the US Post Office for International shipping. A physical address is required. International shipping can take 7-10 business days before your package is delivered.

The customer is responsible for paying any international customs fees or import duties required upon delivery. These charges are not within our control and we have no way of determining what they may be. Customs policies/fees vary widely from country to country. For more information, we suggest contacting your local customs office. A signature is required upon delivery. No exceptions.

Yes, we offer international shipping to most countries. We utilize the US Post Office for International shipping. A physical address is required. International shipping can take 7-10 business days before your package is delivered.

The customer is responsible for paying any international customs fees or import duties required upon delivery. These charges are not within our control and we have no way of determining what they may be. Customs policies/fees vary widely from country to country. For more information, we suggest contacting your local customs office. A signature is required upon delivery. No exceptions.

Place your order on our website: www.SassyMitchell.com. Select your desired hair and length. Add to cart. Check out. 

Hair may be exchanged within 7 business days of delivery as long as the rubber bands have not been removed, the wefts have not been unrolled, it has not been handled, brushed, dyed, cut, colored, or installed. Hair must be in its original packaging and ready for resale.

To exchange, please ship your hair back to us along with a note advising us of your wishes.  In addition, you must send your hair in a box with Signature Confirmation. Please send it to us at:

Sassy Mitchell

300 Shadow Glen

McDonough, GA 30253

No, for the security of your credit card, we do not take phone orders.  All items must be ordered online at www.SassyMitchell.com and we will ship your order to you. 

No. All items must be ordered online at www.SassyMitchell.com and we will ship your order to you.

Yes! Our complete Wholesale Guide can be found here: Sassy Mitchell Wholesale Information. Please carefully read through the guide and if you have any questions, please email us at sassymitchellco@gmail.com.

Go to www.sassymitchell.com and click "Shop"

• Pick the hair type you are interested in

• Choose a hair length from the drop down menu 

• Add to Cart > click button “Proceed to Checkout” 

• Complete the “Your Sassy Cart” checkout form 

• Click “Place Order” using PayPal. 

From here, you will be transitioned to the PayPal checkout for Sassy Mitchell. To use “PayPal Credit” or “Bill Me Later” you must click “Don’t Have a PayPal Account?” 

From here, you will see the PayPal form, which has two buttons, one for ‘Credit Card' and the other for ‘PayPal Credit’. Click on the ‘PayPal Credit’ button. 

Enter the appropriate information that appears and click “Sign Up and Continue”. 

Be sure your e-mail and billing address information are correct prior to continuing. Click continue and complete the information requested from PayPal (date of birth, last 4 digits of social security number). Agree to the terms and conditions and you have successfully purchased utilizing Paypal Credit or Bill Me Later.